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CLAO Inverness Survey
We are seeking your views on how your organisation might use our Inverness facilities to support the delivery of publicly funded legal assistance in the future.
Please complete the questions below and hit the 'submit' button on completion.
You can view our office accessibility for
CLAO Highlands & Islands office
.
Thank you for your time.
Q1. Please select the option which best describes your organisation
(Required)
Law firm
Advice agency
Support service
Other voluntary organisation
Other
If 'Other', please specify:
Q2. Does your organisation target services at a particular group or groups of people on the basis of any of the following:
(Required)
Age
Disability
Trans status
Pregnancy and maternity
Race
Religion and belief
Sex
Sexual orientation
People who have experienced the care system
People experiencing socio-economic disadvantage
Other
None of the above
Please tick all the apply
If 'Other', please specify:
Q3. Please tell us how useful each of the following would be to the target user group(s) your organisation supports when using our premises:
Ramp/lift/no steps to access building
(Required)
Essential
Very useful
Quite useful
Not useful
Don't know
No barriers on route between reception and meeting rooms/toilets
(Required)
Essential
Very useful
Quite useful
Not useful
Don't know
Corridor width supports wheelchairs passing (1.5 metres)
(Required)
Essential
Very useful
Quite useful
Not useful
Don't know
Disabled/accessible toilet facilities
(Required)
Essential
Very useful
Quite useful
Not useful
Don't know
Baby changing facilities
(Required)
Essential
Very useful
Quite useful
Not useful
Don't know
Hearing loop/audio induction loop
(Required)
Essential
Very useful
Quite useful
Not useful
Don't know
Signage with symbols
(Required)
Essential
Very useful
Quite useful
Not useful
Don't know
A waiting area with assorted seat options
(Required)
Essential
Very useful
Quite useful
Not useful
Don't know
Privacy at reception/waiting area (on arrival)
(Required)
Essential
Very useful
Quite useful
Not useful
Don't know
Private meeting rooms
(Required)
Essential
Very useful
Quite useful
Not useful
Don't know
Space for additional person in meeting room to provide support/interpreting services
(Required)
Essential
Very useful
Quite useful
Not useful
Don't know
Meeting rooms with calming décor
(Required)
Essential
Very useful
Quite useful
Not useful
Don't know
Provision of free hand sanitiser and face coverings
(Required)
Essential
Very useful
Quite useful
Not useful
Don't know
Provision of free sanitary products in toilets
(Required)
Essential
Very useful
Quite useful
Not useful
Don't know
Proximity to public transport
(Required)
Essential
Very useful
Quite useful
Not useful
Don't know
Free parking
(Required)
Essential
Very useful
Quite useful
Not useful
Don't know
Q3a. Apart from the items listed in Q3 above, is there anything else that is ESSENTIAL to allow your target user group(s) to use the venue and why?
Essential
If nothing to add, put N/A
Q3b. Apart from the items listed in Q3 above, is there anything else that would be USEFUL to your target user group(s) when using the venue and why?
Useful
If nothing to add, put N/A
Q4. Would you be willing to help us to publicise our premises move through your regular communications with your client group?
(Required)
Yes
No
Q5. Does your organisation have an office in:
(Required)
Inverness
Highlands and Islands or Moray
Elsewhere in Scotland
Elsewhere
Please tick all that apply
Q6. How likely would your organisation be to attend the following events organised by CLAO at CLAO’s new premises:
Training on housing and homelessness
Likely
Possibly
Unlikely
Definitely not
Don't know
Training on child law/public family law
Likely
Possibly
Unlikely
Definitely not
Don't know
Training on mental health law
Likely
Possibly
Unlikely
Definitely not
Don't know
Training on CLAO services
Likely
Possibly
Unlikely
Definitely not
Don't know
‘Meet the CLAO team’ drop in event
Likely
Possibly
Unlikely
Definitely not
Don't know
CPD training on legal aid from SLAB
Likely
Possibly
Unlikely
Definitely not
Don't know
Other meetings, events and training
Likely
Possibly
Unlikely
Definitely not
Don't know
Q7. We want to make sure that meeting room capacity in our premises can be used by partner organisations that support the delivery of publicly funded legal assistance.
If suitable space was available, how often might your organisation be interested in using FREE bookable space in CLAO’s Inverness office for:
Meetings with clients/service users
Approx. once a week
Approx. once or twice a month
A few times a year
Approx. once a year
Never
Other small meetings (up to 4 people)
Approx. once a week
Approx. once or twice a month
A few times a year
Approx. once a year
Never
Meetings/events (up to 8 people)
Approx. once a week
Approx. once or twice a month
A few times a year
Approx. once a year
Never
Meetings/events (up to 20 people)
Approx. once a week
Approx. once or twice a month
A few times a year
Approx. once a year
Never
Q8. Overall, how important are each of the following facilities when booking space:
WiFi
(Required)
Very important
Quite important
Not at all important
Don't know
Access to a phone
(Required)
Very important
Quite important
Not at all important
Don't know
Projector
(Required)
Very important
Quite important
Not at all important
Don't know
Large screen TV
(Required)
Very important
Quite important
Not at all important
Don't know
Laptop
(Required)
Very important
Quite important
Not at all important
Don't know
Printer
(Required)
Very important
Quite important
Not at all important
Don't know
Photocopier
(Required)
Very important
Quite important
Not at all important
Don't know
Scanner
(Required)
Very important
Quite important
Not at all important
Don't know
Tea/coffee making facilities
(Required)
Very important
Quite important
Not at all important
Don't know
Reception staff to greet participants and direct them to the meeting space
(Required)
Very important
Quite important
Not at all important
Don't know
Parking
(Required)
Very important
Quite important
Not at all important
Don't know
Q8a. Are there any other facilities not mentioned above that would be important to you when booking space?
Other facilities
If nothing to add, put N/A
Q9. In what other ways could the bookable space at CLAO’s Inverness office be used, by your organisation or other organisations, that support the delivery of publicly funded legal assistance?
Other uses
If nothing to add, put N/A
Please include your name and email address if you’d like us to follow up on any ideas and comments you have suggested, or if you would like to be kept up to date with our developments.
Name
First
Last
Email